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Challenging a decision

Challenging a decision

SKU: 2.28
  • Advice

    If you disagree with the decision made about your claim, you can challenge the decision. This is known as a ‘mandatory reconsideration’. You will need to contact the Department of Work and Pensions (DWP) within one month of receipt of the decision.


    How to Apply and What to Include

    When you register for a mandatory reconsideration, you will need to include:

    • The date of the decision;
    • Your specific reasons for disagreement; and
    • Your name and address;
    • Your National Insurance number.

    You can apply for mandatory reconsideration by calling the number on the decision letter or via a CRMR1 form.


    Asking outside the one-month deadline

    You can still apply for mandatory reconsideration for up to thirteen months after the decision, however, you will have to explain why you did not apply within the original one-month deadline. You will also need to explain why the decision was wrong and why, in your opinion, it should be changed.


    If you disagree with the decision after mandatory reconsideration

    If you disagree with the decision after mandatory reconsideration, you can take it to an independent tribunal that will hear your side of the story. 


    How we can help

    Lestons can help you compile the appeal so that it gives you the best chance of success. To gain our assistance you need to open a case, this is done by simply clicking on the link at the top of the page, you will then need to deposit a sum equal to one hour’s usage, upon receipt of these funds you will be assigned your personal caseworker who will telephone you to discuss the matter and make suggestions on how to proceed. Please note your caseworker can only give generic advice, their role is to prepare your details for handling by our legal team and to act as your point of contact, they will also issue you with your Password and PIN, these will be needed to log onto your client dashboard. From your dashboard you will be able to manage and view every aspect of your case, upload documents, images, files etc.

Click hear to book your

free initial consultation:

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