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How to claim

How to claim

SKU: 2.82
  • Advice

    The easiest way is to apply online, however, you can also make your claim through the post (either call the helpline or download a copy). Please note that the person you care for no longer has to sign their consent on the online claim form. There is a disclaimer section where you will declare that the person you care for is aware or will be made aware of any possible consequences to their benefits. The person you care for will be notified of the application and any impact it may have on their benefits. 


    When to Claim

    Carer’s Allowance can generally be backdated for up to three months before the date you submit your claim (provided you meet the conditions for this period). However, there is an exception where Carer’s Allowance can get backdated further than three months. For example, if you claim Carer’s Allowance within three months of the person you care for qualifying for their disability benefit. Then, providing that you meet the Carers Allowance conditions throughout the entire period, you can get paid right up to the date the qualifying disability benefit was awarded.


    Please note that you need to ask for Carer’s Allowance to be backdated on the claim form. It will not be backdated automatically. Carer’s Allowance can also be claimed up to three months in advance, provided that you show that you can meet the conditions from the date you want your claim to start. In addition, you should mention whether the person you are caring for is receiving disability benefits specific to terminal illness.


    How we can help

    The claim form is very easy to complete, however, if you need any assistance our staff would be delighted to assist, just open a case via the link at the top of the page, you will then need to deposit a sum equal to one hour’s usage, upon receipt of these funds you will be assigned your personal caseworker who will telephone you to discuss the matter and make suggestions on how to proceed. Please note your caseworker can only give generic advice, their role is to prepare your details for handling by our benefits advisor and to act as your point of contact, they will also issue you with your Password and PIN, these will be needed to log onto your client dashboard. From your dashboard you will be able to manage and view every aspect of your case, upload documents, images, files etc.

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